Pick your language, enter the phone number associated with the account and wait to be connected.Ĭharter Communications (Spectrum): Call 1-83 and keep pressing 0.Ĭox Communications: Call 1-88 and wait for an agent to pick up.ĭirecTV : Call 1-88. Say the phone number associated with the account and wait to be connected.Ĭablevision (Optimum): Call 1-86. Having your account information for your cable provider ready will get you to a live contact sooner.ĪT&T U-verse: Call 1-80. Have you had a great customer service experience? We'd like to know. Living, breathing help will be on the phone before you know it. ![]() If you're interested in contacting a company not on the list, (Opens in a new window) and (Opens in a new window) are also great resources to check out.įor services designed to help consumers when things go wrong, most technical support lines try their hardest to delay customers from speaking to a real person as long as they can. Just be aware of differences in time zones. Also, different companies have different hours of operation, but calling during the week during typical work hours increases your chances of connecting to actual person. While most numbers have automated front ends full of prompts to ignore, and different companies have different instructions for navigating their service hotlines, immediately asking for a representative or simply pressing 0 or # as many times as needed tends to lead to faster human interaction. From retailers to wireless carriers to cable providers to manufacturers, calling these numbers and following a few easy steps will get a real person on the line before you know it. To help you avoid all that frustration, we've compiled a list of customer support phone numbers and tips for navigating to an actual person. All this keeps you from doing the only thing you really want to do: talk to an actual human being who can solve your problem. Websites may bury the 800 number, automated systems at the other end of the phone mishear words, and you spend most of your time either pressing buttons or shouting "Yes" and "No" at the phone. How to Set Up Two-Factor AuthenticationĬomputers, phones, gadgets, and other kinds of tech products may work fine out of the box, but sooner or later, they're likely to have some kind of issue that you'll need to troubleshoot or fix.Ĭustomer Support is theoretically there to help, but calling can be a disappointingly unpleasant experience.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.Their customer service really sucks, if you are lucky enough to get someone to actually take your call. Do not use this card to receive your money if you can have a bank account. Still waiting for our transfer, we finally have decided it is easier just to have our social security check directly deposited into the bank than to deal with this card. If the funds are there, you shouldn't have to jump though hoops to access your own money. Why the card is not set up like a normal debit card is beyond me. Since we couldn't get money off the card because of the chip malfunction, we tried to pay our bills on line. No can do! We needed to pay car payment and other bills with the funds on the card. Try ordering something on Amazon with it. The card, also is problematic to use in paying bills online or purchasing anything. We have still not been able to access our monthly funds. Attempted 4 times to reach a live operator to confirm the transfer would go though this time but again, there is yet another wait on the phone, and then after a period of time, your call is disconnected. We are still waiting once again for the transfer to go though. With no notification, transfer did not go though. ![]() The average 1-3 days to transfer as they state, excluding weekends has not happened. It has been nothing but a nightmare trying to transfer funds within a timely manner even after being charged $1.50 per transfer. So we tried to resolve the problem online. So again, we were unable to resolve the issue to access our funds. But we didn't get a chance to wait, even though by then we were reaching a 3 hour wait time. Card failure or not! So she transferred us to another department.Īfter waiting an additional 30 minutes, a recording came on and said due to high volume, there would be a long wait. Which by the way you have to pay a fee for if you need to replace your card more than once a year. But the operator we spoke to, was not authorized to order us a new card. Waited nearly 2 hours on the phone for them to tell us nothing was wrong with our account. Funds where there, but card would not work. Our issues with this card stated when the magnetic strip and chip stopped working on our card when we went to withdraw money off the card.
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